Sensei Marketing Inc. is a niche agency servicing medium to large businesses across North America through the design and management of unique customer acquisition and customer experience programs that measurably move prospects and customers along the customer life cycle.
Leveraging the principals’ 45+ combined years in the business, and Sensei’s proprietary CXM Platform™, our experienced team designs customer acquisition programs that target and convert qualified and highly convertible sales leads. We then continue to engage newly acquired and existing customers post purchase with customer experience programs designed to convert customers into loyal customers and loyal customers into advocates, which further enhances the qualified sales funnel.
Our team is comprised of sales, marketing, and technology personnel, most of whom have been working together for over 15 years during which time they’ve designed, developed and managed over 1800 digital projects for companies around the world.
Clients we’ve helped include:
Don co-founded Sensei Marketing and is Chief Executive Officer. With over 30 years in the industry, Don combines an extensive background in Global Marketing, Finance, Operations and International Sales with both Enterprise companies and Entrepreneurial organisations. Beginning his career in Sales at HP, Don sold to Fortune 500 companies as well as SME’s, he then moved into Marketing and Operations at Sun Microsystems, then Global Branding and Marketing at IBM. Don has participated in 5 start-ups, including Internet Security, where he drove a start-up’s marketing and sales into 44 countries. While CEO at an Internet software development firm, Don oversaw the creation and delivery of Canada’s first Internet banking system as well as one of the world’s first internet based equity trading platforms. Don has also co-founded a venture capital firm and founded an internet based logistics company where he purchased and combined 4 companies and integrated 1,200 same-day delivery companies into a North America wide network. He’s taken the helm at 2 publicly traded Enterprise software firms, raised over $50M in financings, recruited sales, marketing, finance, IT, development and operational executives as well as grown, acquired, sold and divested companies.
With almost 30 years senior sales and marketing experience under his belt, having lead the strategy and development for over 1800 digital projects for some of the world’s largest companies and marketing agencies, Sam heads up the customer experience practice here at Sensei. During this time, he has developed and managed interactive marketing campaigns for AOL America, Sears Travel, Intrawest Resort Properties, GM/Saturn, American Idol, Snyder’s of Hanover, Kraft Foods, and hundreds more, including work for dozens of leading agencies around North America. Further, Sam has designed/developed many “world-first” web-based platforms including the world’s first web-based campground reservation system, the world’s first web-based airport crisis communication platform, and the world’s first interoperable suite of marketing technologies for advertising agencies.
Sam has co-authored Influence Marketing: How to Create, Manage, and Measure Brand Influencers in Social Media Marketing, published by Pearson Publishing and takes time to teach advanced digital and social marketing strategies as an adjunct professor at Rutger’s Center for Management Development and professor at Seneca College in Toronto.
Robert has 15 years of marketing and communications experience including the public sector, technology, telecom, and insurance industries. In 2011, he co-founded a digital agency called Op Ed Marketing, which merged with Sensei Marketing in 2017.
His marketing background includes brand positioning, copywriting and content, email marketing, lead generation, website conversion, and as a Google Certified Partner has helped manage over $2 million in ad spend. He has written two eBooks, and has given multiple workshops on topics such as social media, lead generation, and pay per click marketing.
Robert is a graduate of Wilfrid Laurier University (HBA) and the University of Waterloo (MA).
With over 20 years of progressively senior technology leadership roles, Dennis has overseen over 1,800 digital projects for a wide range of clients worldwide. Dennis has been involved with the full range of technology solutions including software, embedded systems, Apps, hardware, mechanical devices and robotics.
Dennis has managed teams across all aspects of the development cycle including Design, Development, User acceptance/UI design, Graphic design, Database design and management, Quality Assurance as well as Hosting, Maintenance and Training. Dennis graduated from National Technical University of Belarus in 1994, with a major in robotics and microelectronics.
Sergey has worked with Sam and Dennis, two of firm’s executives, for the past 15 years. During that time, he’s been the quiet mastermind behind the thousands of software applications, mobile technologies, and digital campaign this group has produced. Most recently, Sergey has been the lead software architect of Sensei’s CXM Platform, which supports many of the lead generation and customer development campaigns we deploy.
Today, Sergey is tasked with managing all Sensei’s programming staff, database engineers, and QA staff. In addition, he serves as Senior Project Manager on key implementations. Sergey has a Masters Degree in Engineering and Programming from the University of Informatics and Electronics in Belarus.
Alison brings more than 15 years of experience to her role as Manger, Content Development and our resident wordsmith at Sensei. Her background in corporate communications, public relations, publishing and social media management spans a range of industries including professional sports, not-for-profit, travel, hospitality, education and space technology. She now specializes in developing thoughtful, memorable, and engaging content for print, web, advertising and social media channels,